PRIVACY POLICY – DGSOL Malaysia Digital Marketing Agency
Last Updated: April 15, 2026
At DGSOL Malaysia, we are committed to protecting your personal data and respecting your privacy. As a trusted Digital Marketing Agency in Malaysia, we handle your information in accordance with applicable data protection laws, including the Personal Data Protection Act 2010 (PDPA).
This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website or services.
1. Collection of Personal Data
We may collect and process the following types of personal data:
Identity Data
- Full name
- Gender
- IC or Passport number
Contact Data
- Email address
- Phone number
- Residential or business address
Business Information
- Company name
- Job title
- Website URL
Technical Data
- IP address
- Browser type
- Cookies and website usage behavior
This data may be collected when you:
- Visit our website
- Submit a contact form
- Engage our digital marketing services
- Interact with our campaigns
2. How We Use Your Data
We use your personal data to:
- Provide and manage our digital marketing services
- Respond to inquiries and support requests
- Improve website performance and user experience
- Run marketing campaigns and analytics
- Comply with legal and regulatory obligations
3. Consent and Your Rights (PDPA)
By providing your personal data, you consent to its processing as outlined in this policy.
Under the PDPA (Malaysia), you have the right to:
- Access – Request a copy of your personal data
- Correction – Update or correct inaccurate information
- Withdraw Consent – Opt out of marketing communications at any time
To exercise your rights, contact us at:
📧 support@dgsolmarketing.com
4. Data Security and Storage
We implement strict security measures, including:
- Access control systems
- Data encryption (where applicable)
- Secure cloud infrastructure
- Staff confidentiality agreements
Your data may be stored on servers located inside or outside Malaysia, but always under appropriate security safeguards.
5. Compliance with PDPA
DGSOL Malaysia adheres to the principles of the Personal Data Protection Act 2010, including:
- Collecting data only for specific purposes
- Ensuring data accuracy
- Limiting data retention
- Protecting personal data from misuse
6. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., tracking pixels) to:
- Analyze website traffic
- Measure campaign performance
- Enhance user experience
You can control cookies through your browser settings.
Note: Disabling cookies may affect certain website functions.
7. Disclosure to Third Parties
We may share your data with trusted third parties, such as:
- Hosting providers
- Analytics platforms
- Advertising networks
- Payment processors
All third parties are required to:
- Maintain confidentiality
- Comply with data protection regulations
We do not sell your personal data to any third party.
8. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill business and contractual obligations
- Comply with legal requirements
Once no longer needed, your data will be:
- Securely deleted, or
- Anonymized
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If such data is identified, it will be promptly deleted.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website indicates acceptance of these changes.
11. Contact Our Data Protection Team
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
DGSOL SDN BHD (1044980-M)
📍 Address: 6-1, Jalan Singa 1/11, Bandar SG Long, 43000 Puchong, Selangor, Malaysia
📞 Phone: +60 12-890 7377
📧 Email: info@dgsolmarketing.com
📧 Support: support@dgsolmarketing.com